Refund policy
Refund Policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
Damaged or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue, and we will work with you to provide a replacement or refund where appropriate.
Refunds
Once your return request has been reviewed and approved, your refund will be processed back to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.
Non-Returnable Items
For hygiene and safety reasons, used cosmetic and beauty products cannot be returned unless they arrive damaged or defective.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Contact Us
If you have any questions regarding your order, please contact us and our support team will be happy to assist you.